Thursday, February 1, 2018

What Top Web Design Companies Can Tell You About Virtual Assistants

By Arthur Williams


There's no denying the fact that technology has come a long way in recent years. In fact, one of the shining examples of this is the litany of virtual assistants that have been built to help customers. Examples include, but aren't limited to, Alexa and Siri. For a better understanding of what these examples of technology can provide, from a business standpoint or otherwise, here is why web design companies recommend them.

A virtual assistant is, in simplest terms, a form of artificial intelligence designed to help others. Let's say that you have an iPhone; if you hold down the home button, you'll be able to access Siri, which is Apple's own form of AI. You can ask Siri about nearby restaurants, the weather, or a random topic that popped into your mind. This is a general overview, but the prevalence of said technology can't be overlooked by the likes of Lounge Lizard.

The benefits of virtual assistants for business can't be denied, either. Top web design companies understand the importance of functional websites, but this goes beyond how they operate on different platforms. Websites like these should be able to provide information at a moment's notice, which brings us to the growth of chatbots. If you've ever seen a chat window pop up on a website, with someone saying that they'll be able to help, this is an example of a chatbot in action.

Speaking of the benefits of chatbots, did you know that they are available 24/7? With the advent of digital media, it's natural for people to expect some kind of support at every hour of the day. Chatbots excel in this regard, as it's impossible for them to become tired or fatigued. They can continue to operate as intended, which should make the lives of business owners much easier.

When it comes to starting a business, anyone can agree that digital media should play a pivotal role. Web design goes a long way, but there are so many pieces to the larger picture that must be brought together. The inclusion of a virtual assistant is perhaps the most unique, but the function that it provides can't be denied. When the aforementioned virtual assistant is developed with care, it can create a smoother user experience.




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